Job Board

Position Title
Specialist, Training and Education

Hours Per Week
5 X 7.5 Hours

Guaranteed Minimum Hours
37.5

Start Date of Position
1/17/2025

End Date (Temporary and Term)

Category
Business, Finance & Admin

Range
$52.05-$61.22

Status of Position
Permanent Full Time

Position Description
Job posting closes: November 04, 2024, at 05:00 p.m. (Yukon Standard Time)

At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.

The City promotes work life balance for its employees and offers flexible work arrangements, such as work from home and compressed work weeks, subject to applicable administrative directives.

An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term or casual vacancies within the same department and classification based on the organizational needs by going to the next highest ranked candidate until the eligibility list expires.

This position is covered by a collective agreement between the City of Whitehorse and the Management and Confidential Exclusion Bylaw.

The City wishes to thank all applicants for their interest but only those candidates selected to advance in the recruitment will be contacted.  Note that only those candidates eligible to legally work in Canada will be considered.

Specialist, Training and Education 

Job Code:304
Department: Human Resources

Job Summary:

The incumbent is responsible for the design, development and delivery of learning programs and training initiatives for the City of Whitehorse. This includes identifying learning objectives, determining suitable training techniques and delivery methods, creating the appropriate learning materials, and conducting training evaluations to support business strategy and department objectives. 

Duties and Responsibilities:

1. Identify and assess training needs across the organization. 
2. Responsible for developing or coordinating, implementing, facilitating, and tracking training activities to support employee development and strategic business objectives.
3. Develop and deliver new hire onboarding for employees at the City of Whitehorse.
4. Create training documentation, manuals, online/eLearning training, and other related materials.
5. Monitor and report on outcomes and effectiveness of training activities.
6. Meet with Managers, Directors, and relevant stakeholders to determine training needs and collect feedback on training effectiveness.
7. Responsible for the implementation and ongoing maintenance and administration of a Learning Management System (LMS).
8. Research and evaluate suitability of various external training and development programs and training partnerships opportunities.
9. Other related duties. 
10. Follow, so far as is reasonably practicable, established safety procedures and standards.
11. Acts as Manager, Human Resources as assigned. 

Number of Hires Needed
1

Position Requirements
Working Conditions:

Majority of the work is performed under normal office conditions.

Required Knowledge, Skill and Abilities:

• Bachelor's degree in Human Resources, Adult Learning or Instructional Design or related discipline 
• CPHR designation an asset 
• 5 years of related experience developing training, learning or talent development initiatives within a unionized work environment 
• On-the-job-experience - 6 months
• Experience working with and managing a LMS as well as eLearning authoring tools (e.g. Articulate360, Adobe Captivate, etc.)
• Strong understanding of instructional design and adult presentation skills
• Interpersonal and conflict resolution skills, sensitivity to ambiguity, multi-tasking and attention to detail, analytical and communication skills, and a positive outlook
• Leads by example by adhering to all City Policies, Administrative Directives, and Bylaws 

An equivalent combination of education, training and experience may be considered.

Examples of Equipment to Operate:

General office equipment including computer skills to operate software programs related to intranets, spreadsheets, word processing, electronic mail, etc.

Accommodation Requests:

Shortlisted candidates who require accommodation or have accessibility needs during the selection process are encouraged to reach out to the Recruiter and make requests to ensure their full participation. The City of Whitehorse is committed to reviewing requests and making arrangements for reasonable accommodation and accessibility requests. You may email name of recruiter @whitehorse.ca and careers@whitehorse.ca.

Employment Contract
Management and Confidential Exclusion Bylaw