Mediation – Facilitating Conflict Resolution

Description:

Mediation is an essential skill for anyone who works in situations where they are responsible for helping others with interpersonal tension. This skills-based workshop provides the tools to work with people in conflict to clarify misunderstandings, identify interests, and work towards options for resolving the conflict. Participants will work with scenarios that help them prepare to intervene and resolve conflict situations.

Some of the Topics Reviewed



  • Road Blocks to Effective Mediation

  • How to Introduce the Mediation Process

  • Pre-Mediation Considerations

  • The Five Phases of Mediation

  • Post-Mediation Considerations

Price: $ 399.00 (*early rate) $ 445.00 (regular rate)
*early rate expires February 12, 2019

Date/Time:
Location:
Westmark Whitehorse
201 Wood Street, Whitehorse, Yukon, Y1A 2E4, Canada (Whitehorse, YT) [ view map ]
Provider:
ACHIEVE Centre for Leadership & Workplace Performance
Fee:
Paid Training
Additional Information:
How to Register:
Take me to the course