Live Stream: Dealing with Difficult People
- Description:
Join our full day workshops right from your desk with our live streaming workshops!
This workshop explores individual approaches for dealing with difficult people, with an emphasis on understanding and adapting one’s approach to create different results. Participants will learn how to create the right conditions for a conversation with a person they find difficult. They will also be provided with a variety of practical strategies for engaging with people they find difficult.
Some of the Topics Reviewed
- The Cycle of Escalating Difficult Behaviour
- Strategies for Dealing with Bullying Behaviour
- Skills for Dealing with the Passive Aggressive Person
- How to Defuse the Angry Person
- Strategies for Dealing with the Resistant Person
Price: $ 209.00 (*early rate) $ 235.00 (regular rate)
*early rate expires September 25, 2018
- Date/Time:
- Location:
- Online
- Provider:
- ACHIEVE Centre for Leadership & Workplace Performance
- Fee:
- Paid Training
- Additional Information:
- How to Register:
- Take me to the course
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