Customer Service
- Description:
In this course, participants will delve into the fundamentals of a customer service approach, gaining insights into its core principles and practices. They will explore the intricate dynamics of interpersonal behavior, recognizing the impact of their own actions on others. Participants will develop confidence and proficiency in problem-solving, equipped with practical techniques to effectively address challenges. Moreover, the course will focus on navigating interactions with difficult customers, empowering participants to apply strategies for resolution. By the end, participants will emerge equipped with the knowledge and skills necessary to deliver exceptional customer service experience
When? November 25 / 9-4:30 pm
Where? In person at Ayamdigut/Whitehorse Yukon University Campus
Cost? $299 + GST
CRN: 90525
To find out more information, click here: https://www.yukonu.ca/programs...
Registration options:
Contact Office of the Registrar at 867 668 8710 ext. 2 and quote the CRN Register by emailing registrations@yukonu.ca
Find out more: ce@yukonu.ca
- Date/Time:
- Location:
- Ayamdigut/Whitehorse Yukon University Campus
500 University st, Whitehorse, Y1A3K6, Canada (Whitehorse, YT) [ view map ]
- Provider:
- Yukon University - Continuing Education & Training
- Fee:
- Paid Training
- Additional Information:
- How to Register:
- Take me to the course
