Job Board

EMPLOYMENT OPPORTUNITY
OPEN TO THE PUBLIC WITH PREFERENCE TO TH CITIZENS
Competition #: 2026-01-003

Tenant Relations Officer - Term
Department:  Housing & Infrastructure
Location: Tr’ondek Hwech’in Offices – Dawson, YT
Posting Date:  January 28, 2026
Standard Hours Bi-Weekly:  75
Start Date:  Immediately
End Date:  March 31, 2028
Salary:  Level 6 Step 1 ($3,089.25 bi-weekly) 

Closing Date 4:00pm (YST):  February 10, 2026 

Reporting to the Housing and Facilities Manager, the Tenant Relations Officer is the Department’s front-line liaison with tenants living in TH Government-owned rental housing. The incumbent develops and maintains positive relations with tenants, ensures they understand and comply with their responsibilities under their tenancy agreement, TH Government Housing Policy and the Yukon Residential Landlord and Tenants Act, and schedules required annual inspections and unit condition assessments. The incumbent assists tenants with tenancy-related forms and applications, assists with resolving tenant conflicts and addresses tenant concerns or complaints about their rental housing. The incumbent maintains the tenant records management system, supports the Housing Committee with administrative tasks, and contributes to the development of Citizen-informed programs that empower tenants to keep their homes well-maintained by minimizing damage, undertaking basic preventative maintenance and performing basic repairs themselves.   

An Eligibility List may be established from this competition – the duration of the eligibility list may be up to 12 months. The eligibility list may be used to fill future permanent full-time, permanent part-time, temporary full-time, temporary part-time, term, or auxiliary on-call vacancies within the same department and classification based on the organizational needs by going the next highest ranked candidate until the eligibility list expires.  

If this opportunity interests you, please submit a cover letter & resume clearly demonstrating the qualifications below, as selection for further consideration will be based solely on the information you provide. Applications will not be accepted without a cover letter and resume. 

Essential Qualifications:  

• A Grade 12 diploma or equivalent combined with a post-secondary diploma, certificate or coursework in office or business administration (or a related field), and two years of experience in a housing or property office setting (preferred); an equivalent combination of education, knowledge, skills and experience may be considered.
• Basic knowledge or experience with financial procedures, processes and budgeting.
• Proficiency in Microsoft 365 (Word, Excel, SharePoint, Outlook).
• Familiarity with databases (for example, eMaint) is an asset, as is basic knowledge of a trade or home repair and maintenance, and knowledge of the Yukon Residential Landlord and Tenants Act.
• Basic knowledge of federal and Yukon housing programs and services is an asset.
• Strong organization, prioritization, planning, scheduling and time management skills.
• Strong problem solving and conflict resolution skills.
• Able to deal tactfully and respectfully with Citizens, jëje’in and the general public.

Conditions of Employment: 

• Criminal Records Check with Vulnerable Sector Screening.
• Class 5 driver’s license with a clear driver’s abstract.
• Standard First Aid or willingness to obtain.
• Incident Command System 100
• TH101 Cultural Awareness training

A detailed job description is available upon request.