Manager, Network Planning

NA, Whitehorse, Canada (Whitehorse, YT)
Full time
Hours / week:
Not Specified
Wage / Salary:
Not Disclosed
Date posted:
Closing date:


The Manager, Network Planning is responsible for establishing Northwestel's network investment plans so that they align with and enable the company's strategic direction and long term goals with respect to revenue, marketing of new products, technology adoption, network optimization and customer satisfaction. Working closely with the Senior Managers, and various Business Unit leaders as required, the Manager, Network Planning will insure technology plans reflect timing and capability requirements of the business.

In addition to establishing mid range and long range (3 year and 5 year) network technology and evolution plans, this position will provide:

  • 1 year network implementation plan that has the necessary capital allocated and detailed enough for implementation by the design and implementation teams
  • comprehensive list of standards and approved technology choices that will be used by the design and implementation teams

Employment Equity 

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.

Specific Accountabilities 

Business Planning (80% of the Role)

  • Develop mid-range and long range network plans to support and align with Northwestel’s strategic direction (including its subsidiaries).
  • Develop plans including descriptions of the underlying business need and solution, as well as a High Level estimated project plan including resourcing, cost, timeline, and business value.
  • Assess technological business needs on a case by case basis, provide high level estimates of technology solutions and utilize that assessment to develop business cases for technological solutions
  • Maintain technology menu through approving devices for specific applications including IOS versions and levels; chairing the technology committee; and maintain, support and enforce technology approval process
  • Develop and monitor the capital plan, which has a 4-year view and is required to enable the mid-range network plans and the 12-month implementation plan
  • Contribute to strategic planning process and planning phases of technology projects in the organization
  • Provides architecture and technology direction to all network related projects to ensure consistency and support of the mid and long range plans.

Capacity and Availability Management (10% of role)

Responsible for managing capacity and availability of assets to ensure planners have information to develop technology business plans.

Provide support through Incident Management including assisting in resolution of any escalated incidents and resolution of reoccurring incidents or problems with the current network.

Manage lifecycle of various assets including active monitoring of asset utilization, capacity tracking, optimization and repurposing and release management including patching and configuration.

The incumbent is responsible for developing proposed network designs for review and consideration; creating detailed circuit orders based on network designs and documenting any “as-built” network construction.

Implementation (10% of the Role)

  • Design and develop detailed plans according to company standards for capital projects including unit testing & exception handling, developing installation specifications and detailed cost estimates including support packages consisting of support procedures, training, spares and vendor support.
  • Provides third level technical support to various projects and areas of the organization
  • Participate in ITIL change management including: Submittal of Requests For Change including Methods of Procedures and Roll Back plans for Network Changes associated with project work and participation in Change Advisory Board meetings as Subject Matter Experts

Knowledge and Competencies 

A Professional Engineer or can and will be registered/licensed as a Professional Engineer with a broad knowledge of the telecommunications industry; a minimum of 5 years practical experience in one or more of the subject areas; switching, transmission, satellite, civil, data or access; and an understanding of specific applications of telecommunications network technologies are required for this position.  In addition, incumbents must possess strong computer literacy, project planning, interpersonal and teamwork skills.  Business acumen, a "solution" orientation, and insight into the financial/economic aspects of the telecommunications industry are a definite asset. 

As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit. 

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program.  We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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