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Northwestel is seeking a Facilities Analyst to join the team in Yellowknife! As a Facilities Analyst, you will provide information and assist with cable locates, cutover sheets and defective cables. You will update and maintain information for internal and external customers, as required.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are an Indigenous person, a woman, a person with a disability, or a visible minority if they wish to receive hiring preference.

Specific Accountabilities 

• Analyses Cutover sheets, assists Cable Splicer and updates Records in Optius, as required.
• Updates maps via BisCad.
• Provides information and assists with Cable Locates, High Loads and Airline Mileage.
• Coordinates Defective Cable Maintenance Program and updates Records in Optius with results.
• Completes Pre-Fields for Sales.
• Provides Technical Support for Internal/External Customer
• Builds and Manages Addressing, in Odin/Optius, for Flow Through Provisioning
• Identifies and Documents Business Processes, as required.
• Liaises closely with Engineering and Assignment.
• Contribute individually, or as part of a team to increasing focus on quality of experience for Northwestel’s internal and external Customers.
• Update and Maintain fiber records as provided.
• Participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement, as well as, ensuring all safety training is kept current.
• Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements.  

Knowledge and Competencies Required 

• Minimum 3 years outside plant experience or a telecommunications diploma and two years outside plant experience or a cable splicing certificate and two years outside plant experience.
• Project coordination skills and be proficient at record management.
• Aptitude for investigative, analytical work.
• Working knowledge of telecommunication networks.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Strong organizational skills.
• Ability to work with strict deadlines in a fast-paced work environment.
• Strong computer skills in a Windows environment is an asset.
• As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit. 

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program.  We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.