Job Board

What does a Citizen Services Officer do?

Citizen Services Officers are the face of Service Canada. They reflect Service Canada’s commitment to service excellence by providing an exceptional, personalized service experience to each client.

Work one-on-one with clients to provide access to and answers on federal programs such as: Canada Pension Plan; Old Age Security; Employment Insurance; Social Insurance Number, and as a receiving agent for Canadian Passports. Use your skills, passions, and dedication to support your community through life’s big moments.

Why work for us?
▪A chance to make real contributions to the lives of Canadians.
▪Competitive health, dental, parental benefits and pension.
▪Opportunities for career progression in a wide variety of fields.
▪Paid professional development and learning opportunities.
▪A diverse and inclusive workplace; we are a Canada’s Best Diversity Employers Award Recipient.

Is this job the right fit for you?
▪Are you interested in working in your community?
▪Have you successfully completed secondary school, GED, or have a combination of education, training and experience?
▪Do you have customer experience, or know how to use the internet or email?
▪Are you a people person?
▪Do you have an eye for details?
▪Are you seeking work-life balance and professional growth opportunities?

If you have answered yes to any of the above questions, we encourage you to apply.

Please note, in order to achieve a representative workforce, selection may be based on qualified candidates self-identifying (at time of application) as being: an Aboriginal person.