Difficult Conversations- Strategies for Challenging Discussions (Live Stream)
This is a live stream event, please check our system requirements prior to registering.
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace. This workshop will review the key elements of preparing for, conducting, and concluding difficult conversations. Participants will leave with a set of tools to help ensure that difficult conversations are productive, professional, and respectful for all involved.
This workshop runs 7am-2pm Pacific Time (Yukon).
- ACHIEVE Centre for Leadership & Workplace Performance
- Paid Training
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